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United Community Bank Entity Relationship Diagram | Database Design

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United Community Bank Database Requirements

The Project The United Community Bank (UCB) is a well established regional bank operating primarily in South England, but with several branches in key cities and towns in the North. The last 5 years saw the bank transform into a fully computerised bank. Keeping in pace with its philosophy of responsive customer service, UCB decided to offer online banking services to its customers. The new online banking service would fully integrate with the core banking solution already implemented at the bank. The online banking service is open to savings account customers and current account holders.

The basic entity for explaining all operations in the bank is the customer. A customer may have one or more accounts in the bank spread across one or more branches. Customers open bank accounts with a specified opening balance and thereafter may either deposit funds into the account or withdraw amounts from them. For each customer the system wants to record name, personal information (e.g. address, phone number), customer id, password, accounts held. For each account, the system should store basic account information (e.g. account number, sort code), the list of transactions and the interest associated with the account and the available overdraft (only for current accounts).

One of the most frequent requests for information by customers is querying on balance and information regarding specific transactions carried out in the bank. In addition to this, the system should be able to perform the following actions: registration of new customers, opening new accounts for customers, deposit transactions, withdrawal transactions, maintaining security password information on customers.

This site will not handle financial transactions but it will pass data on to the core banking solution, so you do not have to worry about handling the cash aspects, but the database must be capable of providing a set of data containing the details of the customer and his/her transactions.

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